Family-rooted. Family-owned. Built on years of experience moving the people our communities depend on us to protect.
Servant's Heart NEMT was founded on a simple belief: getting to medical care shouldn't be the hardest part of recovery.
We're a Michigan-owned non-emergency medical transportation company built from the ground up on hands-on industry experience. Transportation has been in our family for years — and everything we've learned about what riders need, what case managers expect, and what makes a transport company actually reliable is built into how we operate.
We started this company because we saw what happens when transportation fails — missed therapy sessions, delayed recoveries, frustrated case managers, and families left scrambling. Servant's Heart exists to be the opposite: the call you make when it absolutely has to go right.
Every policy we run, every log we keep, and every door we open for a rider comes back to the name on the vehicle. Service isn't a department here. It's the whole business.
We plan routes with buffer time, confirm pickups in advance, and treat your appointment time as a hard commitment. Punctuality isn't a selling point — it's the baseline.
Date, time, mileage, signature — every trip, every time. Case managers, adjusters, and attorneys get records they can rely on the first time they ask. We don't chase paperwork because we never miss it.
Every rider is helped through the door, treated with dignity, and never rushed. We carry people the way we'd want our own mother or father carried. That's not marketing — that's the standard we hold ourselves to on every single trip.
When you call Servant's Heart, you reach the owner. No dispatch queue, no runaround — decisions get made and problems get solved on the first call. That's a level of accountability you can't get from a franchise.
Whether you're a patient, a case manager, an attorney, or a family member looking for reliable care — we'd love to serve you.
Call or text · Mon – Fri